Non-profits › Governments › Businesses ›
We help government agencies become visionary, cost-effective, and responsive ››
Aligning Strategy › Improving Efficiency › Increasing Capacity Se
Non-profit Services
Organizations assisting people and building communities
Subsidiarity: Global change starts locally ›
Relevance ›
Timeliness ›
Reliability ›
Quality ›
Accessibility ››
Create a better future:
Be there, do better, accomplish more.
Non-profit Services
Organizations assisting people and building communities
Subsidiarity › Global change starts at the local level
Relevance › Timeliness › Reliability › Quality › Accessibility ››
Create a brighter future: Be there, do better, accomplish more.
People rely on quality, timely public services
Results are essential, even with budget constraints
Local, State, and Federal agencies, no matter what their mission
Social Services, Health Care, Transportation, Economic Development, Public Safety and Security, Affordable Housing, and more
With a little help, you can ensure your government agency knows what constituents truly need and deliver for them, even when times are tough
and the money is tight. Be imaginative. Be cost-effective. Be there.
Responsive. Efficient. Flexible. Reliable.
Together, we can ensure you consistently deliver.
Insights on Our Blog
Creating Great Donor Experiences ›
Customer Relationship Management ›
Read more posts on The Snowbank ›
Insights on Our Blog
How Relationship Marketing Creates Sustainable Funding ›
Why Your Non-profit Needs a CRM Platform ›
Read more Blog posts on The Snowbank ›
Big challenges, creative solutions
We empower non-profits to pursue visionary strategies, achieve sustainable cost-effectiveness, build internal capacity, and get the word out, assuring they're always there while positioning themselves for smart growth. Through our core solutions, we collaborate with boards and executives to answer the key questions they're asking so they can effectively and reliably provide services people and communities depend on.
We co-create and help implement short-term plans and long-term strategies for better governance and constituent services. Through our four
core solutions,
we collaborate respond with government boards, administrators, and executives to answer
key questions
they're asking as they strive to effectively and reliably provide what individuals, families, businesses, communities, and other stakeholders expect and deserve.
Critical Challenges, Collaborative Solutions
We empower non-profits to pursue visionary strategies, achieve sustainable cost-effectiveness, build internal capacity, and get the word out to assure they're always there while positioning themselves for growth. Through our
core solutions,
we collaborate with boards and executives to answer
key questions
they're asking as they strive to effectively and reliably provide the services individuals, families, and communities depend on.
Expand the boxes below to see
examples of what non-profit leaders
are asking and how we help answer.
Expand the boxes below to see examples of what non-profit leaders are asking and how we help answer.
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Meeting Needs
Vision, Mission, and Approach
What are our roles in helping people survive and thrive?
How will needs and wants evolve over the next few years?
Where do we focus resources in response to the demand?
What barriers inhibit access to and use of our services?
How can we do better and do more for our neighbors?
STRATEGY
Responsive Services
Strategy
Responsive Services
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Learn. Plan. Act.
Collaboration Highlights
Listen to key "customer" and stakeholder voices and explore data to learn needs and wants.
Be bold with aspirations, create measurable key milestones, and generate "big ideas."
Explore key opportunities to acquire the required human, financial, and capital resources.
Refine, implement, manage, and effectively govern the strategy with sound decisions.
Read a case study ›
Contact us to learn more ›
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Being Cost-effective
Quality, Efficiency, Reliability
Which programs are working and what needs to be changed?
How should we organize our departments and functions?
How do we optimize workflows and leverage technology?
How can we improve "client experiences" with our services?
How can we reduce costs and still meet our clients' needs?
Organization
Access and Continuity
ORGANIZATION
Access and Continuity
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Align. Improve. Achieve.
Solution Highlights
Analzye program performance and identify ways to improve critical outcomes.
Optimize functions and align structures, empower leaders and staff, and create synergies.
Integrate delivery and support to increase total organization cost-effectiveness.
Streamline and automate key workflows, and clarify and document roles and interfaces.
Read a case study ›
Contact us to learn more ›
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Doing the Work
Staffing Challenges
What are the key skills we need to do the work effectively?
How do we best structure roles to facilitate high performance?
How can we get the skills and values we covet, within budget?
How do we develop, manage, and keep top-notch staff?
How do we promote diversity in and participation by our staff?
People
Quality and Timeliness
PEOPLE
Quality and Timeliness
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Build. Excite. Keep.
Solution Highlights
Understand the skills required to get all of the work done, efficiently and effectively.
Design labor market-feasible roles, identify pathways, assess workload, and calculate needs.
Source to Situation: Match, hire down and develop, reallocate select functions, contract, etc.
Recruit, hire, and manage to develop, equip, motivate, and retain high performers.
Read a case study ›
Contact us to learn more ›
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Informing and Influencing
Knowledge and Engagement
Who's in our donor base, and how can we expand it?
How do we reach prospective donors and get them to give?
What approaches can we use to get more out or our donors?
What are the best donor management platforms for us?
How can we focus on marketing when we don't have the staff?
Marketing
Information and Action
MARKETING
Information and Action
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Meet. Engage. Guide.
Solution Highlights
Collect and analyze key data to identify engagement patterns and segment populations.
Research and identify segment commonalities: Characteristics, preferences, influencers, etc.
Map out the donor journey and create an postiive experience, making it easy to donate.
Develop, deploy, and measure tailored strategies to reach, resonate, and persuade donors.
Read a case study ›
Contact us to learn more ›
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Meeting Needs
Vision, Mission, and Approach
What are our roles in helping people survive and thrive?
How will needs and wants evolve over the next few years?
Where do we focus resources in response to the demand?
What barriers inhibit access to and use of our services?
How can we do better and do more for our neighbors?
STRATEGY
Responsive Services
Strategy
Vision and Responsiveness
-
Learn. Plan. Act.
Collaboration Highlights
Listen to key "customer" and stakeholder voices and explore data to learn needs and wants.
Be bold with aspirations, create measurable key milestones, and generate "big ideas."
Explore key opportunities to acquire the required human, financial, and capital resources.
Refine, implement, manage, and effectively govern the strategy with sound decisions.
Read a case study ›
Contact us to learn more ›
-
Being Cost-effective
Quality, Efficiency, Reliability
Which programs are working and what needs to be changed?
How should we organize our departments and functions?
How do we optimize workflows and leverage technology?
How can we improve "client experiences" with our services?
How can we reduce costs and still meet our clients' needs?
Cost-effectiveness depends on
ORGANIZATION
Organization
Access and Continuity
-
Align. Improve.
Solution Highlights
Analzye program performance and identify ways to improve critical outcomes.
Optimize functions and align structures, empower leaders and staff, and create synergies.
Integrate delivery and support to increase total organization cost-effectiveness.
Streamline and automate key workflows, and clarify and document roles and interfaces.
Read a case study ›
Contact us to learn more ›
-
Doing the Work
Staffing Challenges
What are the key skills we need to do the work effectively?
How do we best structure roles to facilitate high performance?
How can we get the skills and values we covet, within budget?
How do we develop, manage, and keep top-notch staff?
How do we promote diversity in and participation by our staff?
Quality and timeliness requires the right
PEOPLE
People
Quality and Timeliness
-
Build. Excite. Keep.
Solution Highlights
Understand the skills required to get all of the work done, efficiently and effectively.
Design labor market-feasible roles, identify pathways, assess workload, and calculate needs.
Source to Situation: Match, hire down and develop, reallocate select functions, contract, etc.
Recruit, hire, and manage to develop, equip, motivate, and retain high performers.
Read a case study ›
Contact us to learn more ›
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Affecting Behaviors
Knowledge and Engagement
Who's in our donor base, and how can we expand it?
How do we reach prospective donors and get them to give?
What approaches can we use to get more out or our donors?
What are the best donor management platforms for us?
How can we focus on marketing when we don't have the staff?
Constituents stay informed through
MARKETING
Marketing
Information and Action
-
Engage. Influence.
Solution Highlights
Collect and analyze key data to identify engagement patterns and segment populations.
Research and identify segment commonalities: Characteristics, preferences, influencers, etc.
Map out the donor journey and create an postiive experience, making it easy to donate.
Develop, deploy, and measure tailored strategies to reach, resonate, and persuade donors.
Read a case study ›
Contact us to learn more ›
The journey begins with
STRATEGY
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Be bold... push your limits
What do your constituents need?
What conditions are you facing?
How can you better deliver?
What happens if things change?
Think big! This is your chance to become something greater. But It’s more than just a clear vision and a well-structured plan. What you'll accomplish in the future depends on having the necessary resources, implementing well, measuring and monitoring, and responding to shifting conditions, as well. You'll need to vigilantly “live" your strategy, not just develop one that exists on paper only.
Cost-effective delivery relies on
ORGANIZATION
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Be "agency cost-effective"
How do you deliver services?
What does technology offer?
What infrastructure do you need?
How do you limit cost of success?
Cost-effectiveness is more than a buzzword. It's critical to innovating and deivering while limiting costs. Structure, process, and technology have a major influence your ability to achieve and maintain this state. Consistent outcomes, even when the budget is tight, depend on how well you orient and integrate key external and internal functions to deliver in any conditions.
Success demands the right
PEOPLE
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Get the talent you need
What are the required skills?
How should you design roles?
How do you get who you need?
How can employees grow?
Public sector perspectives, budgets, and culture, and knowledge can make workforce a limiting factor. Knowing what you need, optimizing roles and structures, getting the necessary talent, and addressing low performers are essential. Job design, staffing strategy, and recruitment and selection are just some of what you need to get right to overcome the challenges.
Engaging constituents requires
MARKETING
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Keep the public informed
What do people need to know?
What do you need them to do?
How do you reach who matters?
How can you influence outcomes?
What does marketing have to do with government? You can offer important services and make them more accessible, but it won't matter if no one knows. Strategies that reach, build trust, and persuade your target audiences to do what you're asking are key. Great experiences, easy interactions, and visible beneifits develop consituent relationships and participation.
Examples of Client Engagements
Since 2014, we've worked with more than 50 organizations, including many non-profits in the Mid-Atlantic and beyond. And, our professionals have supported well over 200 other great clients across sectors and industries, in the US and overseas, many of which are in the non-profit sector. From local community to national and international organizations, we understand non-profits. We can help you make a greater impact.
List of Services
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Catholic Charities of ArlingtonRead More › List Item 1
Arlington, Virginia
Vision 2025: Help, Empower, Transform
We helped Catholic Charities create a five-year plan to expand its programs, increase its range across the diocese, and transform more lives.
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Habitat in the Roanoke ValleyRead More › List Item 2
Roanoke, Virginia
Putting More People in Homes
We're collaborating with Habitat to increase affordable housing in Roanoke by exploring initiatives beyond the traditional approach of construction.
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Employ Prince George's, Inc.Read More › List Item 3
Largo, Maryland
Creating Paths to Self-Sufficiency
We developed leaders' strategic thinking and management skills to ideate, create, and implement innovative employment and economic initiatives.
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Response, Inc. of VirginiaRead More ›
Woodstock, Virginia
Supporting Domestic Violence Victims
We introduced relationship marketing to gernerate more income by researching and segmenting, personifying, and creating better donor experiences.
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Prodigal Sons and DaughtersRead More ›
Atlanta, Georgia
Re-integrating Prisoners into Society
We helped improve program offerings and created a cost model for training and transient housing services to improve lives and reduce recidivism.
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Lloyd F. Moss Free ClinicRead More ›
Fredericksburg, Virginia
Securing the Clinic's Long-term Future
We helped confront an uncertain future by analyzing the costs, benefits, and feasibility of available options and informing key decisions.
List of Services
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Catholic Charities, Diocese of ArlingtonRead More › List Item 1
Arlington, Virginia
Vision 2025: Help, Empower, Transform
We helped Catholic Charities create a five-year plan to expand its programs, increase range, and transform more lives.
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Habitat for Humanity in the Roanoke ValleyRead More › List Item 2
Roanoke, Virginia
Putting Roofs Over More People's Heads
We're collaborating to increase affordable housing by exploring initiatives beyond the traditional approach of construction.
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Employ Prince George's, Inc.Read More › List Item 3
Largo, Maryland
Creating Opportunities for Self-Sufficiency
We developed strategic thinking and management skills to innovate, create, and implement job and economic initiatives.
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Response, Inc. of VirginiaRead More ›
Woodstock, Virginia
Supporting Victims of Domestic Violence
We introduced relationship marketing through research and segmentation, personification, and better donor experiences.
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Prodigal Sons and DaughtersRead More ›
Atlanta, Georgia
Re-integrating Prisoners Back into Society
We helped improve program offerings and created a cost model for training and housing services to reduce recidivism.
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Lloyd F. Moss Free ClinicRead More ›
Fredericksburg, Virginia
Securing the Clinic's Long-term Future
We helped confront an uncertain future by analyzing costs, benefits, and feasibility of options and informing key decisions.
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Clarke County Social Services
Creating a Brighter Future for Residents in Need
Clarke County (Va.) Social Services (DSS) offers a range of programs to the County's under-privileged, under-serve residents, from Adult and Child Protective Services to foster family placement and support. In this rural county, there are many obstacles to access, and a need for help beyond what DSS provides. We're helping the DSS envision a future of integrated County services and develop a strategy to improve residents' ability and willingness to use safety, stability, security and self-sufficiency programs.
More Information › -
US Department of Energy
Improving Capacity to Manage Major Capital Projects
The US Department of Energy (DOE)'s Certified Federal Proect Directors (FPDs) manage critical intiiatives to maintain the nuclear weapons stockpile, clean up radioactive and hazardous waste, conduct scientific research, and more. We helped DOE's Project Management Career Development Program (PMCDP) define FPD competiencies and align training and certification standards with required skills. As a result, FPDs are better prepared to deliver on high-profile, complex, high-value capital projects.
More Information › -
Susquehanna River Basin Commission
Comprehensive Planning for the Basin's Future
The Susquehanna River Basin Commission (SRBC) was established in 1971 by the states of New York, Pennsylvania, and Maryland, and the Federal government. After 50 years, SRBC needed an updated Comprehensive Plan governing water quantity, water quality, flooding and drought, and watershed management activities in the Basin. With our help, SRBC and its stakeholders developed an integrated, cooperative plan for the next 20 years to support the Basin's many uses and protect communities from extreme events.
More Information › -
US Department of Agriculture
Improving Data and Technology to Support US Farmers
The Farm Service Agency's Office of the CIO manages the organization's IT portfolio, with both internal infrastructure and client service responsibilities. Snowflake helped strengthen OCIO's ability to cost-effectively operate and deliver services by redesigning its business rules, structure, staffing model, and key work flows in alignment with ITIL standards. With our help, OCIO can now better equip the agency and its stakeholders with cutting-edge technologies, for the ultimate benefit of farmers and other industry users.
More Information › -
State of Vermont
Building Local Organization and Workforce Capacity
Vermont's InvestEAP offers guidance, resources, and consultation to municipal authorities to improve cost-effectiveness, talent management, employee relations, and other facets of local government operations. Snowflake received an organizational development contract to to help counties and municipalities restructure and redesign workflows, acquire and develop qualified staff, build management capabilities to effectively handle front-line staff issues, and facilitate adoption and integration of change.
More Information ›
Effective government takes a team.
We'd like to hear about what you do, what you're selling, your future vision, and your motivations. We're interested in your goals, successes, and challenges. Understanding your story lets us share relevant ideas from our experience in all sectors and across industries, and explore if and how we can collaborate.
Can we help your agency improve?
Complete the form and let's find out!
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Thank you for contacting us. We look forward to talking and will get back to you shortly to schedule a time. Have a great day!
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We Are (About You)!
Listen, Learn, Share, and Explore
Great non-profits help individuals, families, and communities thrive. We'd like to hear how you do it, what's changing in your environment and how you're adapting, your successes, and your "pain points." Tell us about your achievements, challenges, short-term objectives, and long-term goals. As we listen, we can often share relevant, experience-based knowledge and insights to help answer your most pressing questions.
Contact Us
Thank you for contacting us about Snowflake's Government Solutions. We will get back to you as soon as possible. Have a great day!
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